Welcome to The Hotel Apartments

Privacy and Cookies

As we value your trust, we are committed in protecting and safeguarding all the personal information that we receive from you. For us your privacy is an important thing. This document here describes how we use and process your personal data. It also tells you about the use of cookies on our site.


What is the personal information that thehotelapartments.com use?

At times of making a reservation, as a procedure it will ask you for your name, address, telephone number, email address, payment details, and the names of guests traveling with you and might even ask for the preferences you need for your stay.

When you use certain social media services we may receive your personal information. Every time you visit our website, though you don't make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, application version, language settings and pages that are shown to you.

In terms if you use a mobile device, we may collect data that identifies your mobile device, device-specific settings and characteristics along latitude/longitude details that determines your location.

It’s much easier to manage your reservations by opening a user account. This allows you to save your personal setting, review previous bookings and even manage future reservations.

Why do we thehotelapartments.com collect, use and share your personal details?

  • Bookings: When you book a certain apartment on our site we forward all your reservation details to the apartment in order for them to get in contact with you.
  • Guest reviews:To help other future travellers to choose a place to stay that suits them best, we might use your contact information to invite you to write a guest review after your stay.
  • Account administration:You can open your own personal account as we have user account facility on our website. You can manage your bookings, take advantage of special offers, make future reservations more easily, and even manage your personal settings. This personal setting allows you to keep and share lists, share photos, see properties that you've searched for before, or see other information you've provided about accommodations and destinations. With this you can see all the reviews that you have submitted about the places that you have stayed.
  • Marketing activities: We can use your information for marketing activities, as permitted by law. Like, when you make a reservation or set up a user account. Sometimes we can use your contact information to send you news about similar apartments and services. Based on the information you share with us, individualized offers may be shown to you on our website, in mobile apps. You can unsubscribe, from marketing communication at any time. We might decide to you contact you by phone when we believe you’ll be interested in a particular offer.
  • Other communications: Depending on the contact information you share with us. There may be times when we get in touch with you by email, post, by phone or by texting you. There might be a number of reasons for contacting you. Like, sometimes we may have to respond to the needs and requests you have made. At times when you haven't finalized a reservation online, we might email you a reminder to continue with your reservation. We may send you a questionnaire or invite you to provide a review about your experience with hotelapartments.com when you use our services. We may also send you details related to your reservation some times.
  • To prevent illegal activities: To prevent fraud and other illegal or unwanted activities we may use personal information as to detect them out.
  • To improve our services:To improve our services, we use your personal information to enhance the user experience, so that we can improve the functionality and quality of our services.

How do we thehotelapartments.com use social media?

We use social media to promote, improve and facilitate our own services. By implementing icon buttons, thehotelapartment.com uses social media by maintaining accounts on several social media sites and by offering social apps. For example, when you register with your social media account, your information on your social media profile is shared with thehotelapartment.com. It may include the information you choose to share with us, the basic information that’s already available in your social media profile, email address, status updates and your friends list. This information creates a unique user experience either in the app itself or on our website. It helps us in personalizing our website to suit your needs, connecting you with your friends on travel destinations and analyzing and enhancing our travel-related services. We may also enable you to sign in to thehotelapartments.com services with your social media accounts.

How mobile devices are used by thehotelapartments.com?

We have free android app for mobile devices available on our site. And even versions of our regular website that have been optimized for mobile use. These apps and mobile websites process your personal details in a similar way as our website does. With them you can use location services to find accommodations nearby or even search for any location where you would like to stay.

How are the guest reviews and other destination-related information you share with us used by thehotelapartments.com?

You will be invited to submit a guest review whenever you stay at an apartment booked through us. We may ask for information about the property, the surrounding areas, and nearby destinations. To inform other travelers about the quality and services of the property you stayed in. You can always use your screen name which you can choose in your user account if you don’t want your name to be shown with your review, or it can be displayed anonymously. When you complete a guest review, you also agree that it can be displayed as described in our Terms and Conditions.


Only we thehotelapartments.com have the right access to thehotelapartments.com cookies.

What is a cookie? Where can you find thehotelapartments.com cookies?

Small amount of information data that a website places on a computer is what’s called as cookies. You can find our cookies in your browser settings.

What are the uses of cookies in websites?

As you know web pages have no memory when you surf from page to page within a website, Cookies is what enables your browser to be recognized by the website. Or else you will not be recognized as the same user across pages. It also makes sure you are recognized when you return to a website. Cookies’ remembers the choices you have made such as the language you prefer and more.

How are cookies used by thehotelapartments.com?

Following are the types of cookies used:

  • Technical cookies: These technical cookies are absolutely necessary for our website to function properly. It adapts automatically to your needs and wishes as our website is advanced and user-friendly. Technical cookies are what we use to show you our website. It makes it function correctly and also to create your user account, sign in or in managing your bookings.
  • Functional cookies: These functional cookies are not much of a necessity for the functioning of our website. It’s only used to add functionality, to enhance your experience, to remember your preferences and to help you use our website quite efficiently and effectively.
  • Analytics cookies: These cookies are used to gain insight on how our visitors use our website. The gathered data Includes web pages you viewed, exit pages you entered and left from, platform types used, date and time stamp information, details such as the number of clicks you made on a given page, your mouse movements its scrolling activity, the search words used and the texts typed while using our website. It helps us find what works and what doesn't, to learn how users interact with our website, to optimize and improve our website. Also to make sure we continue to be interesting and relevant.
  • Commercial cookies: These can be used to show you thehotelapartments.com advertisements on other websites. It’s mainly based on your browsing activities on our website. Such as the destinations you've been searching for, the properties you've viewed and the prices you've been shown.

How can you manage your cookie preferences?

Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the "Help" function in your browser to locate the settings you need. If you choose not to accept certain cookies, you may not be able to use some functions on our website. Plus, opting out of an online advertising network doesn't mean that you won't receive or be subject to online advertising or marketing analysis. It means that the network you opted out of will no longer deliver ads tailored to your web preferences and browsing patterns.


What are the security procedures? Thehotelapartments.com has in place to safeguard your personal information?

We use appropriate business systems and procedures to protect and safeguard all the personal data, information you give us. Only authorized personnel are permitted to access personal information in the course of their work. Strict security procedures, technical and physical restrictions are used in accessing and using the personal information on our servers. We do take reasonable procedures to prevent unauthorized access and the misuse of personal information.

Age limit

Anyone under the age of 18 is not permitted to use or book on our site. In such case our services can only be allowed to use with the valid consent of a parent or a guardian. If we receive information from anyone under the age of 18, we reserve the right to delete it or invalidate it. The time you use our website, you also agree and solemnly pledge that you’re above 18 years of age.

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